Report a concern

Concern reporting opens with the first credential.

Do not send private keys, passwords, player/customer records, child data, or unnecessary confidential evidence through this public form.

Coming soon

Concern reporting opens in 2026

The formal complaints channel opens once the first credentials are issued, so every case can be tracked and screened for conflicts.

How reports are handled

Preserve, screen, investigate, decide, correct.

  1. Acknowledge and create a case.
  2. Check conflicts, urgency, scope, and evidence.
  3. Take interim protective action when necessary.
  4. Give affected parties a fair response opportunity when possible.
  5. Record outcome, correction, credential action, and appeal rights.

Good-faith criticism is not retaliation grounds. Public disclosure is balanced with privacy, fairness, legal duties, and player protection.