CPS-09

No Hidden Subscriptions

Recurring price, cadence, trial conversion, renewal, management, and cancellation must be obvious and unobstructed.

Does not pass

Prohibited patterns

Hidden renewal amount, monthly equivalent masking annual charge, confusing one-time/recurring choices, cancellation mazes, support-only cancellation, guilt screens, or fake expiring discounts.

Can pass

Permitted patterns

Prominent full price/cadence, clear trial conversion date and amount, restore purchase, direct platform-management link, immediate cancellation confirmation, and access through paid term.

How the audit treats this rule

Evidence, behavior, and edge cases.

Evidence

Provide the relevant configuration, catalog, service inventory, screenshots or recordings, test account/build, and a clear description of remotely controlled behavior.

Test

The reviewer checks actual behavior across applicable account states, regions, purchase paths, notifications, remote flags, and relevant service traffic.

Pass condition

The prohibited behavior is absent, permitted behavior fits the stated caveat, and the evidence is sufficient for the frozen product scope.